BUILD A ‘SPECIAL FORCES BUSINESS TEAM’
In the
military they give medals to those who are willing to sacrifice themselves, so
others may gain. In business we give often bonuses to those who are willing to
sacrifice others so that we may gain.
We have it backwards,
but we complain about how we don’t love our jobs, budgets are being cut, too
much is expected, we are not appreciated or valued etc. And the first thing we
do is blame each other, become more selfish and worry about my pay, my
promotion, my future and benefits.
When we are
unfulfilled we look at the metrics and say they are not good enough. When we
are fulfilled we don’t care about the metrics. When we love our jobs, are cared
for and care for others, when we feel fulfilled, we can be offered more money
to move, but will stay.
In order to
achieve this, we need to change our way of thinking about building businesses
and business teams and look to methods and processes used by elite military
units. They understand how to take a group of strangers and in the shortest
space of time mould them into a team, each member of which is willing to
sacrifice his life for the others.
This is
achieved by operating at two levels. The first, the obstacle course, is aimed
at the individual and is designed to build individual excellence. The second,
called the confidence course, is different in that it cannot be completed
without the help of other team members. It forces team members to interact, ask
for, and offer help. Anyone who does not participate, or is lazy, is ostracised by the other members until they learn to cooperate. Remember, it is a fallacy
that troops go into battle for king and country, they do it for their brothers,
their team mates. Why would you risk your life for them? Because they would do
it for me.
It can, and
should be, the same in business. The same process, to build individual skills
and confidence and then to create interdependent teams. Employees cannot care
for clients if they are not cared for themselves. It’s about building trust and
the only machine capable of measuring trust is the human being, and generosity
without wanting anything in return is what builds trust. Strangers who learn to
trust each other, would give their lives for each other, as shown by the
military. Start with the small things,
do for others, with no thought of reward, and others will start helping you.
This then
is the role of managers and leaders, to create the environment where this
transformation can take place and continue to grow on an ongoing basis.
Not everybody
will be willing to participate, but they will eventually either join the team
or move on. But those who sign in to the process will feel more fulfilled,
employees and clients will receive better service and staff will be much less
likely to leave for offers of more money.
The end
result, a more solid and sustainable business.
Contact us
today, let us show you how and get started in building your own ‘special forces
business team’.
Terri Codd MCF Corporate Training & Life Coach:
076 751 3556: coddterri@gmail.com: terri@m-c-f.co.za:
terricodd.blogspot.com