SURVEYS SHOW TODAY’S GREATEST SKILLS GAP IS SOFT SKILLS

Deloitte Access Economics predicts that two-thirds of all jobs will rely on soft skills by 2030.

  

Soft skills consist of productive personality traits that characterize relationship abilities.

These skills include communication abilities, language skills, personal habits, cognitive or emotional empathy, time management, teamwork and leadership traits.

In the workplace, soft skills are considered a complement to hard skills, which refer to a person's knowledge and occupational skills.

In most jobs, hard skills alone are not enough to be truly effective. A salesperson with an unrivalled knowledge of their product and market will have little success if they don’t have the interpersonal skills needed to close deals and retain clients. A business manager needs to be able to listen to employees, have good speaking skills, and be able to think creatively. 

Thanks to cutting-edge technology, tasks that require hard skills are continuing to decline, making soft skills key differentiators in the workplace.

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Terri Codd MCF Corporate Training & Life Coach: 076 751 3556: coddterri@gmail.com: terricodd.blogspot.com